§ 1 Scope of application

The following General Terms and Conditions in the version valid at the time of the order shall apply to business relations between us and the customer for orders placed via the shop vetmedicum.com.

§ 2 Conclusion of contract

The presentation of our products on our website merely contains an invitation to the customer to submit a contract offer.
By sending an order, the customer makes an offer within the meaning of § 145 BGB. The customer receives a confirmation of receipt of the order by e-mail.

The contract with us is concluded when payment of the total amount has been made in full.

§ 3 Delivery, shipping costs, transfer of risk

Delivery shall be made at the shipping costs shown in the order process. If the customer is a consumer, we bear the shipping risk in any case, regardless of the shipping method. If the customer is an entrepreneur, all risks and dangers of the shipment shall pass to the customer as soon as the goods have been handed over by us to the commissioned logistics partner.

§ 4 Retention of title

The delivered goods remain our property until the purchase price has been paid in full.

§ 5 Payments

We only accept the payment methods displayed to the respective customer during the ordering process.

§ 6 Liability for defects

In principle, the statutory rights of liability for defects shall apply.

§ 7 Information for Consumers in Distance Selling Contracts and Customer Information in Contracts in Electronic Commerce

We are not subject to any specific codes of conduct not mentioned above.

b) Any input errors when placing the order can be recognised during the final confirmation before sending the contractual declaration and can be corrected at any time using the delete and change function before sending the order.

c) All essential characteristics of the products offered by us as well as the period of validity of limited offers can be found in the respective product descriptions within our online shop.

d) The language available for the conclusion of the contract is English.

e) You can report and present any complaints and claims for liability for defects at the address given in the provider identification.

f) The text of the contract is not stored by us and is therefore not accessible to you as a customer after the conclusion of the contract through us.

g) For information on payment, delivery or performance of the contract, please refer to the respective offer.

§ 8 Information on the dispute resolution procedure before a consumer arbitration board

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

§ 9 Miscellaneous

The law of the Federal Republic of Germany shall apply to the contractual relationship between us and our customers as well as to the respective terms and conditions. If the customer is a consumer, the statutory provisions and rights applicable for the protection of the consumer under the law of the state in which the consumer has his habitual residence, which may not be deviated from by agreement, shall remain unaffected by this agreement. The application of the UN Convention on Contracts for the International Sale of Goods is excluded.